7 concepts, 22 locations
Octopus Restaurant Group manages a collection of 22 restaurants and 7 different concepts spread across the western U.S. The management team behind Octopus Group and its many concepts chose Revel Systems as a point of sale (POS) solution that could support the unique needs of a dynamic concept laboratory while still supporting a robust, more traditional, multi-location restaurant business.
Using Revel Enterprise, Octopus Group can monitor and measure all of its geographically dispersed restaurant locations remotely and in real time. The group’s Revel solution allows it to compare the performance of different concepts. Revel’s platform also allows Octopus Group to gather data and use it to make data-driven business decisions. For example, one of the newest Octopus Group locations leveraged insights from Revel Enterprise to achieve 8.8% savings in labor costs, 2% savings in food costs, and a 17.7% increase in sales year-over-year.
As Octopus Group continues to diversify its portfolio of restaurant concepts, the business uses Revel’s platform to ensure a high level of consistency in both product and customer experience. The group’s management team can update permissions, update point of sale settings and compare performance between its many concepts. These functions allow the management team to apply extensive industry expertise and management experience to equip new franchises for success.
Speed of service is the consistent imperative across Octopus Group’s many concepts and the Revel Enterprise POS system is designed for ease of use and fast order processing. At the table service concept Gen Korean BBQ, for example, general manager Moon Rhee notes that Revel’s handheld order takers have completely changed how the restaurant interacts with its customers. “Most customers love that part. They're thrilled that the server might still be at the table, and their food's starting to come out already, or their drinks have already been brought out. They don't really understand how that's possible when the server's still there. Plus, when you have a point of sale station right at each table, accuracy goes up, speed goes up. It just makes everything more streamlined.”
One of the newest Octopus Restaurant Group's locations leveraged insights from Revel Enterprise to achieve 8.8% savings in labor costs, 2% savings in food costs, and a 17.7% increase in sales year-over-year.Moon Rhee, General Manager, Octopus Restaurant Group
Octopus Restaurant Group has a dynamic, data-driven business model, and it needed a point of sale to match. Revel’s enabling technology fuels Octopus Group’s growth and provides it the reliability, speed of service, and data it needs to delight customers and streamline operations at all of its restaurants.