Sell on the go, speed up the order process, and engage your customers with Revel’s mobile order takers.
Equip your servers with a handheld order taker to improve order accuracy and speed up the order management process. Keep your staff up to date on menu changes and send orders directly to the kitchen to reduce wait times.
In a third-party time and motion study, Another Broken Egg Cafe found that the introduction of mobile order takers saved their restaurants an average of 3.6 minutes per order. The mobile ordering system sped table turns and helped the brand maximize their potential during busy brunch and lunch shifts.
Keep lines flowing and never risk losing a sale due to lengthy wait times. Have your team jump into action and cut down a line with the help of a mobile order taker.
For Ziggi’s Coffee, a fast-growing coffee chain with a drive-thru centric model, mobility has been a huge factor in the brand’s ability to prioritize service speed for guests in the car queue.
“Revel’s been a great point of sale system for us. The features that help our operations keep running smoothly—we love that it’s an iPad-based system. So that’s helped us remain mobile for our customers in the service experience,” says Katheryn Bleeker, director of marketing for Ziggi’s.
With 62 locations nationwide and over 120 additional units in development, Ziggi's is positioned to quickly grow its presence in a variety of communities across the United States. POS mobility has been one of many factors contributing to the brand’s continued success.
Engage with your customers directly on the sales floor while your customers shop. With a mobile order system, you can easily and efficiently check out your customer on the spot. Wow your customers and eliminate any service delays that create second thoughts.
“Revel’s ability to deliver flexible, scalable, and innovative solutions for table service restaurants, including integrated mobile order takers, was the key differentiator. Mobile order takers enable us to deliver a superior customer experience during the ordering process and help reduce order wait times.”
Director of Operations,
Hook & Reel
Mobile order takers provide many benefits to quick-service restaurants, table-service restaurants, and retail stores. We’ll unpack a few of those benefits here:
Handheld order takers speed up the ordering process. Employees can transact with customers on the spot, eliminating extra time and steps between ordering and payment. Mobile order takers cut down long lines and allow businesses to serve more guests, which in turn increases a business’s overall revenue potential. Order accuracy is improved with mobile ordering software. Customers can place, pay for and verify their orders with restaurant staff providing a better overall customer experience.
Whether you are operating from a food truck, a popup shop, a drive-thru, curbside, or a table-service restaurant, you can confidently process transactions both on and off-premises mobile order takers. You can take orders anywhere and extend revenue channels with these devices.
Mobile order takers fully integrate with key Revel solutions, including customer relationship management (CRM) systems, loyalty programs, and kitchen display systems.
Revel’s mobile order takers accept multiple forms of payments including credit, debit, ApplePay, and more. Flexibility is key in payment processing and catering to your customers’ needs. Revel gives the ultimate flexibility in choosing the best payment processor for your business.
Our available integrations allow employees to split bills, offer the latest in payment security, and accept various payment types, from EMV chipped cards to mobile payments and more on our different payment terminals.
Having an order management system in place for your restaurant can increase efficiencies for both the front-of-house and back-of-house operations. Order management will provide your employees better communication and more clarity on what channel the order is coming from—delivery, drive-thru, pickup, or curbside—what the status of the order is and how to prioritize orders.
An order management board is a public-facing display that color codes and easily organizes order information. It’s designed to help customers and delivery drivers quickly identify the status of their available orders for pickup and better organization of orders.
Whether the order is for in-house or third-party delivery, available for curbside pickup, or a drive-thru option, an order management board offers a fully-branded experience and a packaged final step in the seamless order flow.
Revel’s order management board is an extension of the kitchen display system (KDS), able to update order statuses in real time as they move through the different stages of preparation.