Revel offers 24/7 phone and web support to assist with any questions you may have about our solution. Reach us by phone at 415.744.1433 (U.S.), or visit our contact page to find other localized phone numbers.

Yes, we recommend new clients select an on-site implementation package to ensure proper and timely setup of their POS system. Revel’s professional services team members are happy to manage your onboarding and setup to get you up and running. We offer on-site implementation in most major metro areas and offer remote onboarding for clients who prefer online support. To learn more about the services offered, take a look at our Professional Services page.

Yes, Revel provides enterprise businesses with a centralized management solution enabling standardization across multiple locations. Revel Enterprise provides oversight at the corporate level and the full suite of POS and management features at the location level.

For the most comprehensive, seamless payment solution, we recommend clients use Revel Advantage, our in-house payment processor.

Revel Advantage is a fully integrated payment processor featuring industry-low rates. It equips your businesses with the latest in EMV technology and contactless payments, offering maximum payment security and flexibility.

Interested in using a different payment processor? Chat with your sales representative to learn about the many options we offer.

In some cases it may be possible to work with previously purchased hardware. However, we always recommend sourcing your hardware directly from Revel. All hardware packages comes pre-configured and ready to go right out of the box.

Revel is a cloud-based POS system, which means data is stored in the cloud. This eliminates the need for a back office server and supports a local network for synced devices and POS terminals. By storing data in the cloud, Revel maintains the highest levels of security for your business and your customers.