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Deploy a customer engagement strategy powered by your CRM. Capture customer information from your POS and connect regularly to keep your business top of mind.
Capture customers’ information and engage regularly. Utilize a Customer Display System to capture customer emails during a transaction, and employ email marketing to keep your business top of mind.
Add new customers in the Management Console or directly to your POS during transactions.
Add details including birthdays, loyalty program details, and even a photo, to keep an accurate view of your customers.
Associate customer profiles with purchases and gain insight into your customers’ buying habits. Translate insights into [discounts] or [loyalty program] offers for your loyal customers, and upsell based on your customers’ preferences.
Centrally manage all customers in the Management Console. Import existing customer lists and add information at any time. Create groups within your CRM to segment customers. Treat your most valuable customers to discounts or promotions, and send targeted marketing campaigns to connect with past customers.
Book client appointments right from your POS. Easily manage your employees’ availability, blocking out time for lunch breaks and vacations. Once appointments are booked, send confirmations to clients through email or text.
What can we do better? What are we doing well? Whether you want to compliment an outstanding sales representative or provide feedback about a disappointment, your comments are welcomed and valued.
Located in our San Francisco headquarters, the Voice of Customer team is here to listen, just select an agent below to set up a conversation.
We understand that your time is valuable. Your opinion will help Revel Systems provide you with the best customer experience.