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Latest Articles

“Don’t Boil the Ocean”—and Other Business Advice from Revel’s Chief Customer Officer

The following Q&A offers executive insights from Revel Systems Chief Customer Officer on operating a customer-centric business.  Leslie Leaf has won numerous business awards, broken glass ceilings, exceeded business goals, and proven herself over and over in her career. But her real talent is with people. As Revel’s Chief Customer Officer, Leslie has put in her 10,000 (and then some) hours in business management. She’s the global leader of Revel’s Customer Success organization. Throughout her...

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How KDS Can Improve Your KPIs

Restaurant operators know back-of-house processes are critical to speed of service, and ultimately, customer satisfaction. How to go about those processes varies from establishment to establishment, ranging from yelling orders aloud as they come in, to paper ticketing systems, to higher-tech kitchen display systems (KDS). As with any restaurant tech, operators have to consider when the benefit of new technology justifies the cost to implement it. For the rapidly growing superfood café Frutta Bowls, investing in...

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What to Expect When You’re Expecting a Point of Sale

So, by this point, you’ve chosen your restaurant concept. You’ve built your menu, begun hiring your staff and selected the perfect location (perhaps not in that particular order). Now, it’s time to pick the point of sale (POS) solution that will be the central nervous system helping you run and manage your restaurant or retail business. But, when you’re going through the point of sale selection process, it’s important to look at this purchase from...

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Technology’s Growing Role in the Coffee Industry

Estimated global coffee consumption exceeds 150 million 60 kg bags of beans per year. Worldwide consumption grows at an average of 2.5% annually. Despite a relatively low cost per transaction—consumers pay an average of $2.99 per cup of joe—coffee is big business. As competition grows with consumer expectations for this beloved beverage, coffee industry tech plays a larger role in how providers innovate to keep up with demand.  “Technology and coffee are definitely marrying,” says...

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Tips for Creating a Restaurant Event Space [Guide]

Content in this post was contributed by guest author Luke Miller, marketing associate at Placez.  As a business operator, it’s always a good idea to keep your eyes open for untapped potential and new ways to capitalize on revenue. Hosting events for special occasions is a massive opportunity that you really shouldn’t miss! It’s a resource many restaurants are missing out on—but yours doesn’t have to be one of them. As a restauranteur, you already...

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5 Things that are Killing Your Food Costs [List]

Maximize Your Profits and Mitigate Your Food Costs Food costs are commonly viewed as a restaurant’s worst enemy, but there are simple ways to flip that narrative. The higher your food costs, the lower your profit. Watch for these five pitfalls to make food costs work for you—not against you—and avoid the items killing your food costs: 1. Untracked Food Prices Food prices often change at the blink of an eye. Ensure your profit margins...

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Takeaways from RetailNOW 2019

Our Revel team recently attended RetailNOW 2019. RetailNOW is a conference hosted by RSPA designed to connect players in the point of sale technology sector. The three-day show was packed with high-value industry sessions, nearly 200 exhibitors, community give-back events, and face-to-face networking. We had a great time connecting with partners and leaders in the industry. Here are some of our significant takeaways from the show impacting the broader point of sale space.  A Time of Great...

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Part II: How to Choose the Right Financing for Your Restaurant

The following content is part two of a two-part series guest-authored by Samantha Novick, a content marketing writer covering business and finance for Funding Circle. Consider the following factors on how to choose the right financing for your restaurant.  How to Prepare for Restaurant Financing Get your ducks in a row. It helps to have a business plan handy when you’re ready to choose the right financing for your restaurant. Make sure to compile the...

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How to Choose the Right Financing for Your Restaurant

The following content is part one of a two-part series guest-authored by Samantha Novick, a content marketing writer covering business and finance for Funding Circle. Consider the following factors when choosing the right financing for your restaurant.  Financing for Your Restaurant: Where to Start? Running a restaurant is expensive. And if you find yourself struggling to stay afloat with a laundry list of essential operational expenses, or you simply need a large sum of capital...

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An All-in-One Platform for Pizzerias

Revel has emerged as a front-runner in delivering point of sale solutions for pizza restaurant owners. Based on hundreds of implementations at pizza restaurants, the solution’s out of the box offering comes pre-configured with key features that simplify your operations and keep your business running smoothly. Here is a closer look at Revel’s all-in-one platform for pizzerias, built to propel your business forward.  Delivery Management Revel’s pizza solution offers world-class delivery management capabilities, making it...

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5 Reasons To Attend Revelry 2019!

Revel’s annual user conference, Revelry, is quickly approaching! From September 16 – 18, we will bring the restaurant and retail tech industry together for keynotes, presentations, workshops, networking, and more! What is Revelry? Revelry is a conference inspired by and designed for you, our customer, featuring content that matters to your business. Workshops and sessions cover a wide variety of content, allowing you to customize an agenda that puts your interests first. From first-time business...

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What Rachel’s Kitchen and Como Can Teach Us About Loyalty (Case Study)

Today’s consumers live in a world of unprecedented choice. They can choose how, when, and where they watch a hit TV episode (or 10). They can decide whether to align their food order with fad diet restrictions or the latest toppings craze. They can choose to travel with a ride-sharing service, an e-scooter, and more. Consumers hold tremendous power to align their dollars with desirable experiences. Now more than ever, retailers must delight customers to...

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