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Revel Concierge Services

Revel Concierge Services are the newest, tiered offering from our professional services team, designed to help you get the most out of your Revel point of sale (POS) platform. Our scalable services will set you up for success with your POS so that you can focus on what you do best: focus on your business. Complete this form to learn more about the service bundle best suited for your business needs.

Performance Services

Revel Performance Services

Starter Bundle

  • Platform optimization for your Revel point of sale
  • Up to five hours per month of consulting services
  • Platform improvement readiness
    • Project management for improvements in all your locations
    • Review of new and enhanced features
    • Remote assistance for application improvements at each location

Business Bundle

  • ½ Day Package - Up to 4 hours per week of POS administration services
  • 1 Day Package - Up to 8 hours per week of POS administration services
  • 2 Day Package - Up to 16 hours per week of POS administration services
Revel Performance Services

Certification Services

Installation Certification

  • One day of instructor-led class
  • Eight hours of client apprentice installation (a Revel professional installs while the client observes)
  • Eight hours of client-led installation (the client installs while a Revel professional observes)

Tier One Support Certification

  • Five or more days of instructor-led class
  • Learn to address Tier One support questions for Revel’s point of sale
  • Prepare to handle all levels of inbound support questions

Remote Training

  • From two hours to multiple days (as needed) of instructor-led class
  • Attendees learn to manage enterprise-level configuration changes
  • In-house employees prepare to instruct a franchisee base
With Revel’s substantial expertise in the successful deployment of point of sale and complementary solutions, we can help our customers stay on the cutting edge of technology adoption. Through our Concierge Services, our customers can focus on being entrepreneurs and we’ll handle the technology side of their business.
Leslie Leaf, Chief Customer Officer, Revel Systems

Leverage the most versatile solution in the market today

Revel Systems' feature-rich POS platform integrates seamlessly into a host of Revel developed additional services and third party partners in order to fit the needs of your business. From accounting and eCommerce to CRM and workforce management, Revel offers the tools you need and the partnership integrations you desire to run the business you want.