I can be away from the office, maybe spending time with my little kids, and know that I can get all the reports I need in real-time while I'm away.- Rossanna Figuera, Co-Founder, Wafels & Dinges, New York City, NY
Wafels & Dinges began as a crusade to bring the true Belgian Waffle to the United States. In 2007, Rossanna Figuera and her husband, Thomas DeGeest, opened Wafels & Dinges as one of the first food trucks in New York City. They have since expanded to 10 locations and use 11 Revel terminals. Wafels & Dinges needed a POS that could incorporate their mobile business and deliver remote, real-time access.
“Revel lets you look at each separate location or, with the EMS system, you can look at consolidated reports at any given time of the day. Real-time reporting is essential because if something is not going well at a location, or if something is not trending the way it should, I can act immediately - and that's really key.”
“We prepare our business better because we can anticipate the demand of products based on the historical data that we have from Revel.”
Revel has helped Wafels & Dinges operate several locations with an easy Enterprise Management Console. Real-time reporting lets her monitor her overall business while away, and helps her keep tabs on sales trends, train employees quickly, and significantly increase speed of service.