In the current climate, technology is extremely important, and we needed a system that can keep up with customers’ demands.- Bosh McKeown, Owner, The Attendant, London, UK
The Attendant is one of the most unique coffee shops in London. Bosh McKeown bought the shop in late 2013 and acquired a second location 8 months later. With aggressive expansion plans, the coffee franchise plans on opening 25 more shops over the next 5 years. Having recently started roasting their own coffee, they have in-house control over their products. The Attendant offers freshly brewed artisan coffee as well as various other treats, and they needed a Point of Sale that could bring their business to the next level.
“The system allows you to separate breakfast, lunch and dinner, and all the items and categories are easy to update.”
“The system is useful because it’s easy to put a note on allergens for our products. We can always answer customers’ questions if they have dietary restrictions.”
Bosh had never worked with a cloud-based payment system before, but says that he prefers it to the traditional legacy system. The Attendant has been with Revel from the very beginning, with multiple tills at both locations. The Attendant will continue to use Revel's iPad Point of Sale as future locations open. The menu flexibility and automatic updates allow The Attendant to serve customers quickly and efficiently, improving their bottom line.