Quick Service, Retail
HALL Wines is a family-owned, critically-acclaimed Napa Valley vineyard and winery. The Rutherford and St. Helena locations have over 30 cutting-edge art installations, kitchen demonstrations, and interactive tasting experiences.
“With Revel's CRM, we can quickly capture someone’s data which is then stored, including past orders, preferences, and mailing address. We can then start building profiles around people, and when guest comes back to visit, we know who they are, when they visited, and what their personal likes are.”
“When a guest has questions about a particular wine, we can arm the wine educator with tasting notes and more information by letting them bring the POS right to the guest."
We can arm the wine educator with more information and a cash register at the same time.- Jeff Zappelli, Director of Membership, HALL Wines, Napa, CA