Our Revel Navigators comprise the consultant team of our customer success offerings. They leverage a proven approach—our Magellan methodology detailed below—throughout each phase of a customer journey, instilling a personal touch and close partnership to ensure on-going business excellence for the duration of the partnership.
Whether you need assistance as you are preparing to open a business location or are looking for consultation and enterprise project management from a team with a proven track record, Revel Navigators are just a phone call away.
- Proven Methodology For large and small brands Maintain brand integrity and continuity
- Phased Approach for Flexibility Project kickoff to alpha/beta sites Deployment planning to scale of rollout
- Drive Customer Ownership Open architecture for integrations Enterprise management capabilities
With other 125 years of collective hospitality industry experience, our Revel Navigators™ help our clients ensure a Revel cloud-native transactional platform project runs smoothly, efficiently and reduces risks that are common with technology rollouts.
Trusted By Industry Leaders
Very knowledgeable consultant who has helped us set up our Revel instance in three businesses.Nick Murphy, Feast Geelong
[Our assigned consultant] was greatly helpful in assisting and troubleshooting us through the entire POS install, as well as amazing at addressing any possible future concerns we could have. A pleasure truly.Georgia Grace, Mama G’s Pizza Bistro and Bar
Leveraged at top enterprise brands, including:
Magellan Methodology for Mid to Enterprise Businesses
Ferdinand Magellan was an explorer best known for discovering an interoceanic passage and achieving the first European navigation from the Atlantic Ocean to Asia. Revel Navigators apply that same level of curiosity, discovery, innovation, and efficiency to every project.
Revel Concierge Services with Revel Navigators
Revel Concierge Services are designed to help you get the most out of your Revel point of sale (POS) platform. Revel will match you with industry experts who can optimize and maintain your unique configuration to best serve your business goals. This approach allows you to outsource your POS administration in a scalable way so you can focus on what you do best: run your business. Complete this form to learn more about the service option best suited for your business needs.
With Revel’s substantial expertise in the successful deployment of point of sale and complementary solutions, we can help our customers stay on the cutting edge of technology adoption. Through our Concierge Services, our customers can focus on being entrepreneurs and we’ll handle the technology side of their business.Leslie Leaf, Revel Systems Chief Customer Officer
Advanced Training Options for Enterprise Businesses
Revel Systems Custom Training
Part of the Revel Enterprise Training Series, our team offers two custom training courses if you are interested in empowering your internal teammates to perform the functions of a Revel Services Consultant. If your enterprise is interested in managing configuration changes on an enterprise level, or simply being able to impart knowledge to a franchise base, our team can prepare you to do so with one of the following intensive courses:
- Take a deeper dive into POS best practices
- Ensure your platform is configured for maximum efficiency
- Uncover avenues to make your POS platform even more effective in handling your business needs
- Get everything from the Revel Pro training, and the following
- Access additional support training for in-house teammates
- Develop and empower in-house experts dedicated to POS assistance and troubleshooting
Enterprise operators interested in taking advantage of these training offerings can contact their dedicated account manager for more information and next steps.