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Voice Commerce: On the Customer Engagement Menu

Technology has become an integral part of numerous restaurants’ day-to-day operations and they continue to invest in new digital innovations every day. Nearly 85 percent of all mobile users searching for a restaurant go on to make a purchase which why a recent Kabbage survey finds that restaurants will outpace other industries’ investments in mobile technologies in 2018. Many digital solutions focus on improving the restaurant’s operational efficiencies by making them run smoother, faster and...

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Tech Tips: How to Assign Roles and Permissions

With Revel, you can empower your employees and ensure peace of mind by creating and assigning roles and permissions to members of your staff. As the owner, this allows you to specify the access level for each employee down to a granular level. So, how do you get started? Through the employees’ page, click the ‘Roles’ section. Keep in mind your Revel platform will have default roles dependent on your business type. When looking to...

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5 Ways To Use Your POS Receipts As A Marketing Tool

For most businesses, the biggest marketing goal is to sustain and grow a steady customer base by increasing brand awareness. That means getting the customer to do something routinely – to eat at your restaurant, buy your product, or share your news far and wide. Businesses can spend so much time and money on advertising, but they often overlook the value that receipt marketing can bring for a fraction of a penny per receipt. For...

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Restaurant iPad POS vs Android POS [Comparison]

A Point of Sale Customized for Dynamic Restaurants Revel has been a market leader for eight years, and that experience has enabled us to refine our core product to support and accelerate businesses from across the restaurant industry to specialty retail shops. More and more we see a blurring of verticals take, for example, the proliferation of establishments where food service and retail meet. Marketplaces like, China Live, are leveraging retail and restaurant technology to...

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Consumer Psychology And Menu Boards

Restaurants put a lot of effort into making their menu items as appealing as possible. Every element — from the ingredients to the presentation on the plate — matters. However, what many restaurants don’t know is that no matter how appealing a dish is, their customers will never know if the menu isn’t designed with the same eye for detail. Whether we’re aware of it or not, we make decisions in restaurants based not only...

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The Future Is Omnichannel: 4 Tech Trends Changing the Way We Shop

Diverse and innovative tech tools are invented and released on a daily basis in an attempt to constantly advance the way we go about our day-to-day lives – and integral to this everyday routine is how and where we shop. In 2016, the retail industry generated £358 billion in the UK alone – with an estimated third of consumer spending spent in this sector. It’s no wonder, then, that the industry is constantly looking for...

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What You Need To Know About The Revel Assistant

2.40 is underway and we are introducing an exciting new virtual assistant, the Revel Assistant. The Revel Assistant is your guide to making the most out of your Revel System. The Revel Assistant lives right in your Management Console and provides step by step guides to walk you through almost anything you’d need to do in the Management Console. The Revel Assistant provides three types of tools: How-To-Guides, New Features, and Getting Started. Dependent on...

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5 Easy Tricks For Building The Perfect Menu

A thoughtful, effective menu can boost your bottom line. And there are a number of creative tactics and even psychological strategies that go into building the perfect menu. From fast food to fine dining – your menu matters. Designing the perfect menu is just as much about science as it is about art. Here are menu building hacks that actually boost your bottom line: Eye Scanning Patterns Eye movement plays a huge role in how...

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Food Franchise Trends You Shouldn’t Ignore

Thinking of franchising? Well, the market looks a lot different today than it did just a few years ago. Franchising has evolved, and 2018 is ushering in new trends that franchisors need to consider. It’s more important than ever for franchisors to be nimble and have an acute understanding of what trends are driving success in a competitive market. Here are the top food franchise trends that can’t go ignored by franchisors: Build-Your-Own Take a...

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2.40 What’s New in your Management Console

The latest product update to your Management Console from Revel comes packed with new features designed around increasing the efficiency of your business. Here are the big  updates that you’ll be excited to hear about: Revel Assistant 1. One of our most prominent additions to version 2.40 is the Revel Assistant. The Revel Assistant will walk you through each new feature in your Management Console and can be accessed from any page. Whatever it is...

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What’s Hot? Summer Food Trends According to Instagram

Warm days, long nights, and plenty of out of towners makes summer a perfect time for restaurants to draw crowds. And with Summer Solstice just behind us, we compiled the necessary summer food trends to help you refresh your menu. But these aren’t just any trends, these are the trends propelled by Instagram. Whether you love it or hate it – Instagram has become an undisputable force in the restaurant industry. Here are the hot Instagram...

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Gen Korean: Deploys Futuristic Customer Experience

Gen Korean transcends the norm of Korean BBQ restaurants by incorporating new flavors into their dishes. Beyond their twist on flavors, Gen Korean offers a twist on traditional customer service. From robots delivering dishes to customers grilling food at their table – Gen Korean’s unique and modern operations have contributed to its huge success. We had the pleasure of sitting down with the Vice President of Operations, David Kim, to learn more about how their business...

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