Proof is in the Personalization: Stats Roundup
Customers are upending the definition of customer service. Now, customers demand an end-to-end customer engagement solution. From the moment they walk into a store to the purchase, and now the new focus, the post-purchase. The customer journey has evolved, so don’t treat your customers like a number. From restaurants to retail businesses – businesses are looking for new inventive ways to provide an exemplary customer experience. One such way is by providing personalized marketing and...
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