Reach new customers and additional revenue streams with a platform approach. Today’s customers have cellphones as their sidekicks and expect a seamless experience from mobile ordering to payments for takeout. To stay competitive, it’s imperative to connect all customer channels while having a trustworthy backend to make sense of the several facets of data.
Revel's solution for restaurants is a powerful digital platform that fully integrates all purchasing channels with the Point of Sale. The Revel iPad POS offers countless direct and 3rd party integration paths so you can customize your restaurant omni-channel solution. All data feeds into Revel’s real-time reporting suite, where you can leverage the data to make business-boosting decisions.
The most popular integration in the restaurant space today is loyalty programs, along with data warehousing and mobile... Any successful company in the industry is banking on mobile as a key part of their future business.
—Aaron Allen Restaurant Consultant and Restaurant Marketing Expert
Offer customers the flexibility to place their order from the platform of their choice. Revel provides the tools to set up both online and mobile ordering platforms that integrate directly with the in-restaurant Point of Sale and Delivery Management (if applicable).
Easily set up discounts and promotional campaigns from Revel’s management console. Push them to different channels so that users and employees are notified instantaneously and can benefit from them right away.
Document customer information and use a detailed Customer Relationship Management database to understand buying preferences and build relationships across platforms.
Manage multiple locations from Revel’s Enterprise Management System (EMS). EMS enables the central management of employees, inventory, pricing, promotions, the customer database, and much more.
Revel’s platform provides access to analytics about customers, their ordering patterns and purchase history. These insights provide incredible background information to enhance services and boost ROI. Measure the effectiveness of your business on-the-go from any device and make adjustments as necessary.
Never lose a sale by continuing to process payments even when the Internet goes out. Your channels will still sync with one another so your customers will always have a streamlined brand experience.
What can we do better? What are we doing well? Whether you want to compliment an outstanding sales representative or provide feedback about a disappointment, your comments are welcomed and valued.
Located in our San Francisco headquarters, the Voice of Customer team is here to listen, just select an agent below to set up a conversation.
We understand that your time is valuable. Your opinion will help Revel Systems provide you with the best customer experience.